PRECISION PRESERVED

SERVICE AND REPAIR

Chronoswiss

Expert Care for Your Timepiece

Every Chronoswiss timepiece is a mechanical work of art — and like all great machines, it requires expert care. Whether routine service or precision repair, our Atelier in Lucerne is where your watch returns to its original brilliance.

HOW WE SERVICE

YOUR WATCH

A comprehensive overview of our meticulous four-step service process, ensuring your timepiece receives the highest level of care and expertise.

01

RECEIVING YOUR WATCH

A Certified Service Center receives your watch through one of the following options:
02

EXPERT EVALUATION

Our experts evaluate the condition and send you a tailored offer.
03

MASTER CRAFTSMANSHIP

Certified master watchmakers perform the service or repair.
04

RETURN

You receive your serviced or repaired watch.
*Please contact us before sending your timepiece | **Shipping costs apply | ***Exceptions apply to vintage timepieces

REGIONAL

PRICING STRUCTURE

An overview of our global pricing for service and repairs. For individual offers, matching the needs of your Chronoswiss timepiece please reach out to our service team.

Switzerland & Rest of the world
Europe
United states

A SEAMLESS JOURNEY

FOR YOUR TIMEPIECE

Choose the most convenient method for service submission and collection. We offer flexible solutions to fit your needs.

Service

Options

  • Send Us Your Watch
    Safely ship your Chronoswiss to the address for your region. We recommend contacting us in advance so we can assist with in the process.
  • DOORSTEP COLLECTION
    Enjoy the convenience of our Doorstep Collection Service – contact us to arrange a secure pickup directly from your home. Please note that shipping fees apply.
  • Visit Us in Person
    Prefer a personal handover? Our Atelier in Lucerne welcomes you by appointment.
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